Fair + Responsible Lending

Accusations that a financial services company’s policies or practices are discriminatory or otherwise unfair, deceptive, or abusive can not only be costly, but also can damage a company’s reputation. Goodwin’s leading Fair + Responsible Lending practice has experience helping clients confront and manage these risks. Our practice is nationwide in scope, including matters involving many federal and state agencies and officials. 

Examples of our services include:

  • Defending clients in federal and state government investigations, administrative enforcement proceedings, and private litigation involving the full spectrum of issues related to the fair and equitable treatment of consumers in all aspects of lending and servicing
  • Proactive risk management and compliance advice to clients on fair and responsible banking issues related to mortgage origination and servicing, auto lending, credit cards, deposit products, student loans, small business loans, and other consumer-facing products and services
  • Designing and implementing compliance risk management programs for clients that best balance management of fair and responsible banking risk with business objectives
Related Practices

Consumer Financial Services

To be successful, consumer financial services companies strive to offer new and innovative products and services through traditional and online channels. Banks and thrifts, mortgage companies, consumer lenders, credit card issuers, payments networks, auto lenders, technology companies and leasing entities regularly turn to Goodwin for counsel. We provide regulatory advice involving the development of new products, assist with the chartering and licensing of new financial services companies, draft compliance policies and procedures, conduct compliance reviews, and counsel on privacy and cybersecurity matters. Our attorneys regularly represent consumer financial services companies and trade associations — including the Electronic Funds Transfer Association and the
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Consumer Financial Services Enforcement

For many consumer finance businesses, government investigations and enforcement actions are an unfortunate reality in today’s world, and you need a partner that will help you manage the risks associated with such matters. Goodwin has substantial experience representing banks, non-bank lenders and servicers, student loan companies, credit card issuers, auto finance companies, debt collectors, non-traditional finance companies, and other market participants in responding to government investigations, defending enforcement actions, and managing administrative, criminal, and private proceedings.
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Consumer Financial Services Litigation

Consumer financial services companies face a broad spectrum of issues unique to the industry, and you need counsel that understands the challenges the industry faces. With one of the most preeminent consumer financial services litigation practice groups in the nation, our lawyers know your industry. With experience in regulatory counseling and examinations, government investigations, enforcement proceedings, and litigation, we defend many of the nation’s largest financial institutions, including prominent banks, mortgage companies, credit card issuers, and insurers, in high-stakes consumer financial services litigation cases.
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Financial Industry

From acquiring a company to raising public or private funds, we provide strategic and tactical advice, a range of pragmatic options, and bottom-line results. We do more than just help our clients survive the current challenges; we partner with them to find the best solutions and identify new business opportunities.

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Related Practices
Consumer Financial Services
To be successful, consumer financial services companies strive to offer new and innovative products and services through traditional and online channels. Banks and thrifts, mortgage companies, consumer lenders, credit card issuers, payments networks, auto lenders, technology companies and leasing entities regularly turn to Goodwin for counsel. We provide regulatory advice involving the development of new products, assist with the chartering and licensing of new financial services companies, draft compliance policies and procedures, conduct compliance reviews, and counsel on privacy and cybersecurity matters. Our attorneys regularly represent consumer financial services companies and trade associations — including the Electronic Funds Transfer Association and the
Read More
Consumer Financial Services Enforcement
For many consumer finance businesses, government investigations and enforcement actions are an unfortunate reality in today’s world, and you need a partner that will help you manage the risks associated with such matters. Goodwin has substantial experience representing banks, non-bank lenders and servicers, student loan companies, credit card issuers, auto finance companies, debt collectors, non-traditional finance companies, and other market participants in responding to government investigations, defending enforcement actions, and managing administrative, criminal, and private proceedings.
Read More
Consumer Financial Services Litigation
Consumer financial services companies face a broad spectrum of issues unique to the industry, and you need counsel that understands the challenges the industry faces. With one of the most preeminent consumer financial services litigation practice groups in the nation, our lawyers know your industry. With experience in regulatory counseling and examinations, government investigations, enforcement proceedings, and litigation, we defend many of the nation’s largest financial institutions, including prominent banks, mortgage companies, credit card issuers, and insurers, in high-stakes consumer financial services litigation cases.
Read More
Financial Industry

From acquiring a company to raising public or private funds, we provide strategic and tactical advice, a range of pragmatic options, and bottom-line results. We do more than just help our clients survive the current challenges; we partner with them to find the best solutions and identify new business opportunities.

Read More

Publications

Contacts

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Thomas M. Hefferon

Co-Chair, Financial Industry
Partner
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