Alert April 17, 2012

CFPB Issues Annual Consumer Response Report

The CFPB issued its annual Consumer Response Report which outlines the process by which the CFPB handles consumer complaints, statistics on the types of complaints received, how companies responded to complaints, and consumers review of companies’ responses. The CFPB also noted that it in some instances, complaints were referred to the Division of Supervision, Enforcement, and Fair Lending and Equal Opportunity for further action. Click here for the Annual Report.