You@Goodwin

Bright Horizons Family Solutions^TM

The Bright Horizons Back-Up Care™ program offers high-quality back-up child and adult/elder care, plus access to enhanced family support including regular caregivers, pet care, tuition discounts and more.

Pre-registration is required for back-up child and adult/elder care by visiting clients.brighthorizons.com/goodwinlaw. For more information, please call Bright Horizons at +1 877 242 2737. The Bright Horizons contact center is available 24 hours a day, 365 days a year, allowing you to go to work knowing your child or relative is in good hands. Services include:

Back-Up Child and Elder Care: High-quality emergency back-up care provides 30 days per dependent per calendar year of family care when regular arrangements fall through. Get immediate access to care at subsidized rates. There is a $15 per child per day/$25 per family per day copay for center-based care and all in-home care is $6 per hour for up to three dependents. The portion of the benefit that is subsidized by the firm may be taxable.

Since there has been a shortage of Bright Horizons caregivers during the pandemic, Bright Horizons Crisis Care is being offered through September 30, 2022. Crisis Care is an option to find your own caregiver and receive a $100 reimbursement per day of care.

Crisis Care use counts towards the 30 days available for calendar year 2022 and requires a four hour minimum. For more information about the Crisis Care option, visit brighthorizons.com/backupfaq.

Nannies, Elder Care, Pet Care and More: Through a comprehensive database of self-pay services, find experienced nannies and sitters for evening and weekend care, elder care resources, pet sitters and homework help. Free basic background checks and targeted search functions help you to find the ideal caregiver for your family.

Preferred Enrollment: Jump the waitlist with Preferred Enrollment at any Bright Horizons center and access exclusive tuition discounts at participating network centers. 

Tutoring and Test Prep: Access exclusive discounts on high-quality tutoring and test prep services for children in grades K-12.

Bright Horizons Special Needs™: This program helps you understand, advocate for and support your child from birth to young adulthood. Included in the program are personalized guidance and resources such as webinars, an intelligent online platform that tailors guidance for state-specific needs and expert help for your family’s situation.

Bright Horizons Elder Care™: This program addresses short-term care needs while also providing the planning tools for continued care coordination and management. Also included in this program is an online platform that centralizes all aspects of care coordination, family consultations and unlimited messaging with an experienced Care Coach, onsite elder care assessments and customized care plans, elder-related consultations with lawyers and financial counselors, and referrals to local service providers.

Bright Horizons Virtual Camps: Goodwin provides parents access to virtual camp activities for school-aged children. Have peace of mind while working from home that your child is learning and having fun in on-line virtual classes and group activities.

Cleo

Cleo offers expert guidance and evidence-based programming on topics such as planning a family, fertility, birth preparation, newborn care, childhood development, behavioral issues, childcare options, adolescence, navigating work and life balance, and more. Cleo is inclusive of all paths to parenthood, including adoption, surrogacy, same-sex and solo parents.

Cleo is powered by UrbanSitter to help connect families with a network of vetted childcare providers for Cleo Kids families with children aged one up to 12 years old.

Goodwin partners and employees must activate the account using their Goodwin email address. To get started, visit hicleo.com/activate. Download the Cleo mobile app and activate with a Goodwin email address. Once the account is activated, they can also add a spouse or domestic partner.

KinderCare

New! Goodwin is now partnering with KinderCare to provide a 10% discount on tuition rates for full-time or part-time care at participating KinderCare childcare centers. The discount also applies to before and after school programs at these centers.

Guide Employee Assistance Plan

Guide, a free and confidential concierge-level Employee Assistance Plan (EAP), is offered by Goodwin through BHS. This program provides everyone at Goodwin and their household members access to dedicated masters-level Guide Care Concierges Monday through Friday from 8:00 am – 8:00 pm ET. For the fastest connection to services, select a date and time for a consult on the Care Concierge Scheduler. Guide Care Concierges are also available toll-free at +1 888 784 5665, and on the BHS app.

Guide offers up to eight confidential counseling sessions per issue, per year, as well as support in areas such as child and elder care referrals, personal legal and financial matters, and convenience care for daily life needs such as finding pet care, scheduling movers or planning a trip.

Guide also has masters-level behavioral health clinicians available 24/7 to provide high-touch intake, in-the-moment support and care planning.

Teladoc Medical Experts

Teladoc Medical Experts, formerly known as Best Doctors, is a free and confidential service to everyone at Goodwin and their spouse/domestic partner, dependent children, parents and parents-in-law to support them in making medical decisions. Teladoc Medical Experts provides expert medical advice and assistance with second opinions, medical diagnoses, treatment plans and guidance for critical care situations.

For more information, please contact Teladoc Medical Experts at +1 800 TELADOC (835 2362) or visit Teladoc.com/medicalexperts.

Health Advocate

Health Advocate is a free and confidential service that provides everyone at Goodwin and their spouse/domestic partner, dependent children, parents and parents-in-law with a Personal Health Advocate supported by a team of medical doctors and administrative experts. Health Advocate can assist with finding the best doctors and hospitals, obtaining services for elderly parents, addressing insurance claims and/or billing issues, and more. 

For more information, please contact Health Advocate at +1 866 695 8622 or visit healthadvocate.com.

Wellthy

Goodwin partners with Wellthy which provides administrative and logistical support for caregivers. Wellthy can locate child or elder care options, coordinate daily tasks and navigate financial, medical, legal, in-home, housing and social/emotional issues, in any capacity.

In accordance with the Transparency in Coverage Rule, we are making available the in-network rates and out-of-network negotiated rates and allowed amounts as machine readable files. To access the information, BCBSMA members click here, select Plan Type EIN, enter 041378465 in the search box, then click Go. Kaiser members, click here, choose the category and select the appropriate region. 

Bupa Direct Access (for those registered with Bupa private medical insurance)

If you’re struggling with your mental health, you can talk to Bupa directly without the need for a GP or specialist referral. They can help you access the treatment, help and support you need. More information can be found here.

Call 0808 231 5114

Bupa Anytime HealthLink (for those registered with Bupa private medical insurance)

If you have any questions or worries about your health, call the confidential Bupa Anytime HealthLine on 0345 607 7777. Their qualified nursing team is on hand 24 hours a day, so whatever your health question or concern, they have the skills and practical, professional experience to help.

Bupa Family Mental HealthLine (for those registered with Bupa private medical insurance)

If you are a parent or care for a young person, and have concerns about their mental wellbeing, the Family Mental HealthLine is available to provide advice, guidance and support. A trained adviser and/or mental health nurse will listen to what your family is experiencing and give you advice about what to do next. Call the Family Mental HealthLine on 0345 266 7938. The young person does not have to be covered under your policy for you to be able to use this service.

CLEO

Cleo offers expert guidance and evidence-based programming on topics such as planning a family, fertility, birth preparation, newborn care, childhood development, behavioral issues, childcare options, adolescence, navigating work and life balance, and more. Cleo is inclusive of all paths to parenthood, including adoption, surrogacy, same-sex and solo parents.

Goodwin partners and employees must activate the account using their Goodwin email address. To get started, visit hicleo.com/activate. Download the Cleo mobile app and activate with a Goodwin email address. Once the account is activated, they can also add a spouse or domestic partner.

Help@Hand from UNUM

Help@hand is a confidential digital health and wellbeing service, available through Unum at no additional cost. It supports partners and employees who opt in to the programme with five support services including remote GP, mental health support, physiotherapy, medical second opinions and life, money and wellbeing support, all through one easy-to-use app. Goodwin partners and employees and their spouse/life partner (if applicable) will be able to access all Help@hand services. Children are eligible to access the remote GP and medical second opinion services up until their 18th birthday or 24th if in full-time education. Children over 18 will be able to access the life, money and wellbeing confidential helpline and other online resources.

Goodwin partners and employees can opt in to the programme through Workday.

Wellthy

Wellthy is a Carer Support Programme for those caring for loved ones with elder or complex care needs. We know that being a carer takes many forms, from emotional and financial support to care coordination to assisting with errands. Regardless of the type of care needed or the relationship, just as long as the care recipient is a family member or loved one Wellthy is here and will support you in the most meaningful of ways.
Goodwin partners and employees can visit wellthy.com/goodwinlaw to sign up and start a care project.

Employee Assistance Programme

Unum LifeWorks is a free and confidential Employee Assistance Programme that can help you to run your life a little more smoothly. Whether you have a simple question or a complex concern, the service is here to help with practical information and advice covering a range of topics affecting health, family, money matters and work. This resource is available to partners and employees and their immediate family members.

Contact and Additional Resources
Goodwin Benefits
CONTACT	PHONE	WEBSITE/EMAIL
Bupa Direct Access	0808 231 5114
Bupa Anytime HealthLink	0345 607 7777
Bupa Family Mental HealthLine	0345 266 7938
Cleo		Activate - Cleo (hicleo.com)
Help@Hand from UNUM		Opt-in through Workday
Wellthy		Wellthy for Goodwin partners and employees | Wellthy
Goodwin Benefits Department Available Monday through Friday during normal business hours	(0) 20 7447 4248	benefitsuk@goodwinlaw.com
Employee Assistance Programme	0800 048 270	unumuk.lifeworks.com User ID: unum Password: lifeworks
Other Resources
CONTACT	PHONE	WEBSITE/EMAIL
LawCare	0800 279 6888	https://www.lawcare.org.uk/
Mind	0208 215 2243	https://www.mind.org.uk/
Samaritans	116 123	https://www.samaritans.org
Substance Abuse and Mental Health Issues		https://www.mind.org.uk/workplace/mental-health-at-work/taking-care-of-your-staff/useful-resources/
Alcohol Use Disorders Identification Test	N/A	auditscreen.org/using-audit
Depression Screening Questionnaire	N/A	helpyourselfhelpothers.org

CLEO

Cleo offers expert guidance and evidence-based programming on topics such as planning a family, fertility, birth preparation, newborn care, childhood development, behavioral issues, childcare options, adolescence, navigating work and life balance, and more. Cleo is inclusive of all paths to parenthood, including adoption, surrogacy, same-sex and solo parents.

Goodwin partners and employees must activate the account using their Goodwin email address. To get started, visit hicleo.com/activate. Download the Cleo mobile app and activate with a Goodwin email address. Once the account is activated, they can also add a spouse or domestic partner.

EMPLOYEE ASSISTANCE PROGRAMME

The Allianz EAP provides Allianz medical plan members and their dependents with immediate and confidential support. This professional service is available 24/7 and is multilingual. Contact the EAP for support for challenges such as work/life balance, family/parenting/relationship issues, stress/depression/anxiety, workplace challenges, cultural shock, isolation/loneliness, and addiction concerns.

You can speak to clinical counsellors through chat, in-person, phone, video or email. Receive immediate critical incident support during times of trauma or crisis. Get referrals to legal and financial services, whether you’re buying a home, handling a legal dispute or creating a financial plan. Discover online support such as wellbeing tools and articles through the website and app.

To contact the EAP call +1 905 886 3605. You may also login to the website or app (download the Lifeworks app in Google Play or Apple Store). To login, type in username “AllianzCare” and password “Expatriate”

CLEO

Cleo offers expert guidance and evidence-based programming on topics such as planning a family, fertility, birth preparation, newborn care, childhood development, behavioral issues, childcare options, adolescence, navigating work and life balance, and more. Cleo is inclusive of all paths to parenthood, including adoption, surrogacy, same-sex and solo parents.

Goodwin partners and employees must activate the account using their Goodwin email address. To get started, visit hicleo.com/activate. Download the Cleo mobile app and activate with a Goodwin email address. Once the account is activated, they can also add a spouse or domestic partner.

CLEO

Cleo offers expert guidance and evidence-based programming on topics such as planning a family, fertility, birth preparation, newborn care, childhood development, behavioral issues, childcare options, adolescence, navigating work and life balance, and more. Cleo is inclusive of all paths to parenthood, including adoption, surrogacy, same-sex and solo parents.

Goodwin partners and employees must activate the account using their Goodwin email address. To get started, visit hicleo.com/activate. Download the Cleo mobile app and activate with a Goodwin email address. Once the account is activated, they can also add a spouse or domestic partner.

CLEO

Cleo offers expert guidance and evidence-based programming on topics such as planning a family, fertility, birth preparation, newborn care, childhood development, behavioral issues, childcare options, adolescence, navigating work and life balance, and more. Cleo is inclusive of all paths to parenthood, including adoption, surrogacy, same-sex and solo parents.

Goodwin partners and employees must activate the account using their Goodwin email address. To get started, visit hicleo.com/activate. Download the Cleo mobile app and activate with a Goodwin email address. Once the account is activated, they can also add a spouse or domestic partner.

CLEO

Cleo offers expert guidance and evidence-based programming on topics such as planning a family, fertility, birth preparation, newborn care, childhood development, behavioral issues, childcare options, adolescence, navigating work and life balance, and more. Cleo is inclusive of all paths to parenthood, including adoption, surrogacy, same-sex and solo parents.

Goodwin partners and employees must activate the account using their Goodwin email address. To get started, visit hicleo.com/activate. Download the Cleo mobile app and activate with a Goodwin email address. Once the account is activated, they can also add a spouse or domestic partner.

 EMPLOYEE ASSISTANCE PROGRAMME

The Allianz EAP provides Allianz medical plan members and their dependents with immediate and confidential support. This professional service is available 24/7 and is multilingual. Contact the EAP for support for challenges such as work/life balance, family/parenting/relationship issues, stress/depression/anxiety, workplace challenges, cultural shock, isolation/loneliness, and addiction concerns.

You can speak to clinical counsellors through chat, in-person, phone, video or email. Receive immediate critical incident support during times of trauma or crisis. Get referrals to legal and financial services, whether you’re buying a home, handling a legal dispute or creating a financial plan. Discover online support such as wellbeing tools and articles through the website and app.

To contact the EAP call +1 905 886 3605. You may also login to the website or app (download the Lifeworks app in Google Play or Apple Store). To login, type in username “AllianzCare” and password “Expatriate”