Competition. Disruption. Pandemic. As cliché as it sounds, today more than ever, law firms must differentiate to thrive. Look no further than any day’s headlines and you will see that the pressures on law firms are immense. At Goodwin, we have been thinking differently about what it takes to succeed. Goodwin’s Chief Operating Officer Mike Caplan shares eight experience-based questions about the business of law that you should be asking yourself. Spoiler alert: It is all about client value. Read the by-line in The American Lawyer here.