Welcome to the latest issue of our annual report on consumer financial services, a guide to developments that are driving change in the industry. In the following chapters, we highlight the market trends, legal developments, and enforcement dynamics that defined 2024, and we offer insights about the evolving opportunities and challenges stakeholders may experience in 2025.
The report has 12 chapters, starting with a market overview that provides data and analysis about the industry overall, followed by chapters that focus on 11 key industry segments.
Please reach out to the contacts listed below if you have questions or input or want to discuss how trends in the industry may affect your business.
MARKET OVERVIEW AND SEGMENT HIGHLIGHTS
Read the full analysis: “Mortgage Origination and Servicing” (March 2025)
Read the full analysis: “Fintech” (March 2025)
Read the full analysis: “Telephone Consumer Protection Act” (March 2025)
Read the full analysis: “Cards, Payments, and Consumer Banking” (March 2025)
Read the full analysis: “Debt Collection and Debt Settlement” (March 2025)
Read the full analysis: “Payday and Small-Dollar Lending” (March 2025)
Read the full analysis: “Credit Reporting” (March 2025)
Read the full analysis: “Student Lending” (March 2025)
Read the full analysis: “Auto Loan Origination and Servicing” (March 2025)
Read the full analysis: “Data Privacy and Cybersecurity” (March 2025)
Read the full analysis: “Major U.S. Supreme Court and Appellate Cases” (March 2025)
Contacts
- /en/people/h/hennecken-christina
Christina L. Hennecken
Partner - /en/people/r/riffee-matthew
Matthew L. Riffee
Partner - /en/people/r/rose_smith-sabrina
Sabrina M. Rose-Smith
Partner - /en/people/t/tayman-w-kyle
W. Kyle Tayman
Partner - /en/people/h/hayden-courtney
Courtney L. Hayden
Partner
