Insight
August 26, 2025

Legal Ops Evolution, Tech Consolidation Shape In-House Teams (Bloomberg Law)

Goodwin Chief Operating Officer Mary O’Carroll observes that if you’ve spent any time in or around the legal industry, you know one thing has always been true: Change doesn’t come easy.

For decades, Mary O’Carroll notes, legal was the department that quietly powered the business behind the scenes, keeping things running and managing risk while largely staying out of the spotlight and remaining untouched by the kinds of transformations happening across other functions such as finance, sales, or human resources. According to O’Carroll, that time has passed. Legal is changing, at a speed and scale unlike anything it has experienced before. She sees it every day in her work, and she hears about it in nearly every conversation she has with general counsel, legal operations leaders, technologists, and innovators across the industry on her podcast, “Pearls On, Gloves Off.” O’Carroll says that legal teams are taking on new strategic roles, adopting technology at a breakneck pace, and rethinking everything from hiring models to service delivery.

Read the Bloomberg Law article for more.

 

This informational piece, which may be considered advertising under the ethical rules of certain jurisdictions, is provided on the understanding that it does not constitute the rendering of legal advice or other professional advice by Goodwin or its lawyers. Prior results do not guarantee similar outcomes.

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