Your business can experience a world of hurt if your users aren't bound by your online, customer-facing contracts — especially if small steps could prevent costly public litigation, or worse, a crippling class action. Goodwin’s Neel Chatterjee, a partner in the firm’s Intellectual Property practice, provides an outline of some of the pitfalls businesses oversee when setting up their clickwrap agreements and identifies some best practices to help make sure the clickwraps will be enforceable when you need them most. Read the Law360 by-line here.