Ms. Jiao is an experienced financial services attorney and an accomplished litigator. Her practice, which spans both federal and state courts, includes:
- Defending financial institutions in class actions brought in state and federal court involving consumer protection statutes, such as the Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), and the Rosenthal Act.
- Representing financial services clients in matters involving consumer lending practices, including the Real Estate Settlement Procedures Act (RESPA), the Truth In Lending Act (TILA), Housing and Urban Development (HUD) Regulations, as well as guidelines promulgated by the Consumer Finance Protection Bureau (CFPB) and other agencies.
- Representing mortgage lenders and loan servicers in contested mortgage foreclosure litigation, at both the trial and appellate levels.
- Advising companies on compliance and regulatory issues, including those relating to the FCRA, the Gramm-Leach-Bliley Act, state licensure requirements, and compliance risk in developing and launching new financial services products.