Welcome to the latest issue of our annual report on consumer financial services, a guide to developments that are driving change in the industry. In the following pages, we highlight the market trends, legal developments, and enforcement dynamics that defined 2023, and offer insights about the evolving opportunities and challenges facing stakeholders in 2024.
The report has twelve chapters, starting with a market overview that provides data and analysis about the industry overall, followed by chapters that focus on eleven key industry segments.
Please reach out to the contacts listed below if you have questions or input or want to talk about how trends in the industry may affect your business.
MARKET OVERVIEW AND SEGMENT HIGHLIGHTS
Read the full analysis: “Mortgage Origination and Servicing” (February 2024)
Read the full analysis: “Fintech” (February 2024)
Read the full analysis: “Telephone Consumer Protection Act” (February 2024)
Read the full analysis: “Credit, Debit, or Prepaid Cards and Consumer Banking” (February 2024)
Read the full analysis: “Debt Collection and Debt Settlement” (February 2024)
Read the full analysis: “Payday and Small-Dollar Lending” (February 2024)
Read the full analysis: “Credit Reporting” (February 2024)
Read the full analysis: “Student Lending” (February 2024)
Read the full analysis: “Auto Loan Origination and Servicing” (February 2024)
Read the full analysis: “Data Privacy and Cybersecurity” (February 2024)
Read the full analysis: “Major U.S. Supreme Court and Appellate Cases” (February 2024)
Contacts
- /en/people/r/rose_smith-sabrina

Sabrina M. Rose-Smith
Partner - /en/people/t/tayman-w-kyle

W. Kyle Tayman
Partner - /en/people/r/riffee-matthew

Matthew L. Riffee
Partner - /en/people/h/hennecken-christina

Christina L. Hennecken
Partner - /en/people/h/hayden-courtney

Courtney L. Hayden
Partner

