Consumer Financial Services 2023 Year in Review

An in-depth look at the forces shaping the consumer financial services industry.

Welcome to the latest issue of our annual report on consumer financial services, a guide to developments that are driving change in the industry. In the following pages, we highlight the market trends, legal developments, and enforcement dynamics that defined 2023, and offer insights about the evolving opportunities and challenges facing stakeholders in 2024.

The report has twelve chapters, starting with a market overview that provides data and analysis about the industry overall, followed by chapters that focus on eleven key industry segments. 

Please reach out to the contacts listed below if you have questions or input or want to talk about how trends in the industry may affect your business.