On May 23, 2017, the Florida Attorney General’s Office (AG) announced that it had filed a complaint against a Florida student loan debt relief company that falsely promised consumers it could substantially reduce their student loan debt, or even have their student loan debt forgiven. According to the complaint, the company convinced consumers to pay for its services by promising that they would be enrolled in loan forgiveness or payment reduction programs. The AG alleged, however, that the company failed to make payments on behalf of its clients, and did not actually provide debt relief services. Consumers who attempted to cancel the company’s services were unable to do so. These practices, the AG alleged, violated Florida’s Deceptive and Unfair Practices Act. The lawsuit seeks injunctive relief, restitution for consumers, disgorgement of ill-gotten gains, civil penalties of at least $10,000, and attorneys’ fees and costs.
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