Global law firm Goodwin announced today that Bela Grover joined the firm as Chief Client Relationship Officer, resident in the San Francisco office. Grover most recently served as Deloitte’s Global Private Strategy and Operations Leader.
As Goodwin’s Chief Client Relationship Officer, Grover will lead a high-caliber team of global client development professionals. She will collaborate across the firm to establish and execute the global client excellence strategy that further intensifies the focus on maximizing client value, delivering distinctive client experience, offering relevant sector and cross-sector insights, and building enduring relationships.
“At Goodwin, we approach client partnerships in a way that is unique in our industry,” said Goodwin’s Chief Operating Officer Michael Caplan. “Our lawyers are laser-focused on providing clients with the most informed and actionable legal advice that is rooted in deep and nuanced understanding of their businesses. Our Global Operations Team brings a high level of industry expertise and our respective operational know-how to consult with clients on a wide range of issues beyond legal advice. This powerful combination of legal and business acumen is a part of every client engagement, and is a source of exceptional value to our clients. In her role as Chief Client Relationship Officer, Bela will continue to drive this value proposition for all our current and future clients. We are thrilled to welcome her to the firm.”
“When it comes to advising the innovators and investors operating in some of the world’s most transformative industries, it does not get much better than Goodwin,” said Grover. “I am excited to join this world-class team, help further the value our capital-meets-innovation platform offers to clients, and find new ways to expand the business.”
Grover is a seasoned client executive with 25 years of experience at the world’s largest professional services firm, where she focused on understanding client needs, developing innovative solutions to serve their needs, and ensuring value was delivered and effectively communicated. Her most recent experience maturing go-to-market capabilities for the private market – family enterprises/offices, private equity, and emerging growth – plays perfectly with Goodwin’s positioning at the intersection of capital and innovation.
Grover holds an MBA, Marketing and Information Systems from Indian Institute of Management, Bangalore, and a Bachelor of Applied Science, Mathematics from Delhi University.
Goodwin’s Global Operations Team – all of the firm’s business professionals – provides clients with strategic advice across a wide range of areas. Named the Best Business Team by The American Lawyer, the Global Operations Team partners with the firm’s lawyers to develop true partnerships with clients, sharing in collective successes and creating deep and long-lasting relationships. This integrated approach is a unique differentiator for Goodwin’s client service model.