Consumer Financial Services: 2025 Year in Review
An in-depth examination of the forces shaping the consumer financial services industry.

Welcome to the latest issue of our annual report on consumer financial services, a guide to developments that are driving change in the industry. In the following chapters, we highlight the market trends, legal developments, and enforcement dynamics that defined 2025, and we offer insights about the evolving opportunities and challenges stakeholders may experience in 2026.
The report has 12 chapters, starting with an overview of the industry, including data and analysis, followed by chapters that focus on 11 key industry segments.
Please reach out to the report’s authors and editors if you have questions or input or want to discuss how trends in the industry may affect your business.
EMERGING TRENDS AND SEGMENT HIGHLIGHTS
Contacts
Questions? Reach out to the report team.
- Sabrina M. Rose-Smith

Sabrina M. Rose-Smith
Partner - W. Kyle Tayman

W. Kyle Tayman
Partner - Viona J. Harris

Viona J. Harris
Partner - Courtney L. Hayden

Courtney L. Hayden
Partner - Christina L. Hennecken

Christina L. Hennecken
Partner - Matthew L. Riffee

Matthew L. Riffee
Partner