Consumer Financial Services: 2025 Year in Review

An in-depth examination of the forces shaping the consumer financial services industry.

Welcome to the latest issue of our annual report on consumer financial services, a guide to developments that are driving change in the industry. In the following chapters, we highlight the market trends, legal developments, and enforcement dynamics that defined 2025, and we offer insights about the evolving opportunities and challenges stakeholders may experience in 2026.

The report has 12 chapters, starting with an overview of the industry, including data and analysis, followed by chapters that focus on 11 key industry segments.

Please reach out to the report’s authors and editors if you have questions or input or want to discuss how trends in the industry may affect your business.

EMERGING TRENDS AND SEGMENT HIGHLIGHTS

Consumer Finance 2026: What to Watch Webinar

Our recent webinar discussed the evolving regulatory and enforcement landscape and highlighted the risks and opportunities for industry stakeholders in the year ahead.