In this co-authored article, Goodwin Consumer Financial Services Litigation partners Kyle Tayman and Anthony Alexis, who also heads the firm’s Consumer Financial Services Enforcement practice, provide a detailed description of the steps in the CFPB’s investigation process from the triggers for an investigation to settlement strategies with the agency. The steps include the CFPB’s required Meet and Confer for the lawyers, its civil investigative demand process, the NORA procedures, and the agency’s options in resolving an open investigation. The authors discuss these steps from the perspective of the company being investigated, and the agency's expectations and common practices. Read the article in The Review of Banking & Financial Services here.